Contact

Email support@typesetting.ai. One person reads this, so please allow a day or two for a reply.

Who you are dealing with

Lucidarc Digital - FZCO
Premises 91969-001, IFZA Business Park
Dubai Digital Park, Dubai Silicon Oasis
Dubai, United Arab Emirates
Trade licence 91969, Dubai Integrated Economic Zones Authority

typesetting.ai is operated by Lucidarc Digital - FZCO. That is the entity your payment goes to and the one a refund comes from.

Useful things to include

For a problem with a file: the file ID from its download link, and what you expected to happen.
For a refund: the email address you paid with.
For a privacy request: the email address on the account, if you have one.

Refunds

Within 30 days of purchase, ask and we will refund it. No explanation needed.